Privacy Policy
Sri Lanka e‑Visa Services — commitment to privacy, transparency, and data protection.
At Sri Lanka e‑Visa Services (“we,” “us,” “our”), protecting your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.esrilankaeta.com and use our services to apply for a Sri Lanka visa.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Identification
- Full name, date of birth, gender, nationality, address
- Email address, phone number
- Passport details (number, issue/expiry dates, place of issue)
b) Travel Information
- Purpose of visit (Tourism, Business, Medical, etc.)
- Expected travel dates and accommodation details
- Port of entry and exit
c) Payment Information
- Card details processed securely via authorized third‑party gateways
- Billing address
d) Technical Information
- IP address, browser type/version, device information
- Cookies and usage data
2. How We Use Your Information
- Process and submit e‑Visa applications to the Department of Immigration and Emigration.
- Communicate application status, corrections, and inquiries.
- Verify identity and process secure payments.
- Improve website functionality and user experience.
- Comply with legal, regulatory, and security requirements.
3. How We Share Your Information
- With Sri Lankan government authorities to process and verify visa applications.
- With authorized service providers (payment processors, technology partners).
- When legally required (court orders, legal processes, government requests).
We do not sell, rent, or trade your personal information to third parties for marketing or any other purpose.
4. Data Security
- SSL encryption for online transactions
- Restricted access for authorized personnel only
- Regular audits and updates to maintain data integrity
While we employ industry‑standard measures, no electronic transmission over the internet is 100% secure.
5. Your Rights
- Access: request a copy of your data
- Correction: update inaccurate or incomplete information
- Deletion: ask for deletion (subject to legal retention obligations)
- Objection: object to processing under certain conditions
Contact: esrilankaeta@gmail.com
6. Cookies and Tracking
We use cookies and similar technologies to personalize your experience, monitor performance, and remember preferences. You may manage cookies via browser settings; some features may be limited if disabled.
7. Third‑Party Links
Our site may link to external websites with their own privacy policies. We are not responsible for their content, security, or practices. Review their policies before sharing personal information.
8. Data Retention
We retain personal information only as long as necessary to process applications, comply with legal obligations, and resolve disputes or security issues. Afterwards, data is securely deleted or anonymized.
9. Policy Updates
This policy may be updated to reflect changes in technology, legal requirements, or operations. The latest update date will be indicated on this page.
10. Contact Us
Questions or concerns? Reach us at esrilankaeta@gmail.com · www.esrilankaeta.com
Payment Through Third Parties
Payments for e‑Visa applications are processed via authorized third‑party platforms (banks or digital providers). All payment data is encrypted and transmitted directly to the payment gateway.
Please review the privacy policies of payment partners before transacting. Sri Lanka e‑Visa Services is not responsible for the privacy practices of external payment gateways.